| Primary and Secondary Contact |
Available |
Available |
|
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| Free Basic Systems evaluation |
|
Available |
|
|
| Collect Performance Metrics |
Optional with monitoring |
|
|
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| Proactive Monitoring and Alert Notification |
|
|
|
|
| Upgrade/Bug/Tar/Patch Support |
|
|
|
|
| Monitor Logs and Error Files |
|
|
|
|
| Online Ticketing and Management Reports |
|
|
|
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| Upgrade/Bug/Tar/Patch Support |
|
|
|
|
| Access to DIBON’s Portal for performance matrices |
|
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|
